NDIS stands for the National Disability Insurance Scheme is an Australian Government initiative that aims to provide additional support to Australian citizens under the age of 65. The program is centered around the motive to increase the quality of their lives and it does so by ensuring better access to/of funds to the said citizens.
There are a large number of NDIS service provider companies in Australia and the eligible citizens have the freedom of selection to choose the company of their choice and preference to seek guidance, assistance and support. NDIS update allocates financial resources to these eligible citizens for a variety of everyday purposes all of which aim to increase the quality of life for instance by enabling them to better cope with their mobility impairment issues and helping them increase their degree of freedom.
In the light of the global pandemic of COVID-19 Corona Virus, organisations have altered their accepted practices and new workflow structures have been devised to deal with the prevailing circumstances. NDIS updates have also revised some of its business practices. This text will be covering the updates and revisions that have been undertaken by NDIS.
First things first, the festival of love and hope, the Christmas eve is right around the corner. NDIS has updated the office hours from the normal office hours during the festival of Christmas. The revised hours cover the following areas of the NDIS organisation.
Let’s discuss them separately in a little bit more detail.
NDIS has announced a 10 days Christmas break and all the organizational activities will be paused starting from Thursday 24 December 2020 (4:30 pm). The activities will resume by Monday 4 January 2021. However, for the feasibility and comfort of NDIS participants, the NDIS Contact Centre will continue to perform its services to provide assistance to urgent queries. In case you require urgent assistance from NDIS, you can reach out to us by calling triple zero or you may contact the Lifeline on 13 11 14.
Partners office will be closed but not all of them. If you belong to any of the below-mentioned states or are interested to check the status of partner office hours in the same, then you may click on the respective states.
NDIS Contact Centre will continue to operate throughout the Christmas holidays including public holidays such as Boxing Day and New Year Day. You can reach out to the contact centre at any time between 8.00 am to 8.00 pm (local time), Monday to Friday.
The key points of the scheduled payments for the festive season are summarised below.
The key points of the scheduled payment runs for NDIS update service providers are summarized below.
As per the latest media release issued on 18 December 2020, the minister for the NDIS program has announced that NDIS participants in the declared hotspot local government areas will continue to have access to a wide range of temporary measures and it will be made sure that NDIS participants receive the support associated with their mobility impairment while complying with the measures undertaken to control the spread of the virus.
At present, these temporary measures are being made available in the declared hotspot local government areas of Northern Beaches, Sydney. NDIS update will continue to reach out to the vulnerable participants in order to ensure that the requisite support is provided to them in different possible ways including physical support, telehealth support and other online meeting plans.
These temporary measures also enable the eligible NDIS participants to be able to utilize the plan funding so that they can purchase low-cost Assistive Mobility products and other assistive technology devices up to $1500. The temporary measures also include additional flexibility on available plans to ease the accessibility of participants in acquiring the supports. The participants will also be able to get a deep cleaning of their residential area in the unfortunate incident of a support worker returning a positive COVID-19 test.
For those NDIS participants that return a positive COVID-19 test and are currently residing in Supported Independent Living SIL, additional support including deep cleaning service will be provided before they are required to isolate themselves until tested negative. Similarly, those NDIS participants who live in hotspot areas and rely on physical or face to face supports or assistance for their daily routine activities will be allowed to continue to use the already existing physical consumables to claim on the cost of PPE for their own use at times their work is with them.
In order to ensure that participant plan funds are not negatively impacted by the additional use of personal protective equipment required by the service providers, NDIA has approved an additional $1.70 per hour allowance to the NDIS service providers in all the hotspot areas.
NDIS update is trying its best to cope with the current circumstances of the pandemic. In light of that, NDIS has initiated dedicated helpline numbers for the assistance of the participants and the query resolution of the service providers. The participants who have queries, require support or whose circumstances may have changed are encouraged to contact the NDIA on 1800 800 110 to discuss their needs or to receive more information on their query. Similarly, the NDIS update service providers who have questions related to maintaining the quality of services and support in the light of the pandemic are advised to contact the NDIS Quality and Safeguards Commission on 1800 035 544 so as to get their queries resolved at the right time.
The NDIA has announced that the participants incurring a very large amount of taxi services will be eligible to receive an automatic increase in their transport funding. If you are an NDIS participant, then you can check your budget on either the participant portal or by dialing 1800 800 110.
However, this taxi subsidy scheme is an interim program while the organization is working on a long-term plan for funding the support for transport. It must be noted that this transport funding is only applicable to those NDIS participants who are not in their health conditions to use public transport.
The NDIS has launched an all-new interactive data tool to replace the existing simple data tool. The improved data tool can be used to get the information and explore the data regarding NDIS participants, current service providers, market concentration and the use of plan budgets. The new interactive data tool enables the users to apply a number of filters to any data set. This data set can include different demographics such as disability type, type of support needed, state, service district, or budget limits.
The same tool also provides the users with access to the Australian map that can be used to search for the data across different regions since the map is categorically divided into service districts. Similarly, the drop-down filters and maps can also be used in combination to get access to custom data sets of your own interest. You can later export these data sets into excel sheets for further research or accessibility requirements.
The data tool provides access to the refreshed data and all previously released data downloads. The new data tool provides the users with the accessibility option to a wide range of topics such as participant goals, participant and family/carer outcomes, Aboriginal and Torres Strait Islander participants, and plan management types.
As the year 2020 comes to an end, the NDIS program has been matured while acquiring a consistent and stable support system all across Australia. NDIS now offers strong, effective and quality assistance to physically impaired Australian citizens. These support services not only their quality of life but also offer the participants an improvement of their psychological health and well-being.
As per the statement of Minister for the National Disability Insurance Scheme, Stuart Robert, “Now that it has fully rolled out, the NDIS Commission will promote quality and safe services for the 412,500 participants supported by the NDIS, no matter where they live.” Speaking of the regulatory authority of NDIS update as of now, let’s highlight some of the factors that truly depict how empowered NDIS has become over time.
NDIS update 2021 has revised the way they operate in light of COVID-19. Due to this in mid-2021 they will be introducing independent assessments.
NDIS will be introducing free independent assessments in which they will be able to standardise assessment tools, independently administered by experts like occupational therapists, physiotherapists and psychologists. These assessments of functional capacity will enable them to focus on capability rather than a person's disability.
The NDIS update will also be introducing a new ICT platform in which participants will be able to view and track the status of their plan or any other interaction with the NDIA.
NDIS by NDIA has assumed a strong and dedicated representation of physically impaired Australian citizens. The agency has truly addressed the mobility requirements of the people suffering from mobility independence and is continuing to revise the policies so as to create the most refined model of support and assistance that not only increases the quality of life of people with mobility impairment but also offers them with a provision to live an independent, carefree and mobile life without relying on any external support.