Access material safety data sheets, CE reports, certifications, and related technical documents for selected products.
Gilani Engineering is committed to supporting the principles of environmental sustainability.
We recognise that a sustainable environment is essential to both our operations and the communities we serve.
This Environmental Sustainability Policy formalises our commitment to responsible environmental practices and acknowledges the importance of protecting natural ecosystems from the impacts of human activity.
The objectives of this policy are to:
This policy applies to all directors, employees, and contractors engaged by Gilani Engineering.
Gilani Engineering respects its relationship with the natural environment and acknowledges the impact that business activities can have on ecological systems.
We are committed to minimising our environmental footprint and promoting sustainable practices across all areas of operation.
We are committed to the following principles and practices:
This Environmental Sustainability Policy is managed by the leadership team at Gilani Engineering.
The policy was last updated in April 2025 and will be reviewed in April 2026.
Access clear, reliable information about our range of mobility solutions, assistive equipment, engineered products, and home and vehicle modifications. This page is designed to help you understand product features, usage, delivery, modifications, servicing, and support, while also providing access to manuals, certifications, and technical documentation.
Information provided is general in nature and does not take into account individual circumstances. Please refer to product specifications and relevant documentation for full details. Your rights are protected under the Australian Consumer Guarantees.
Yes. Gilani Engineering is a registered NDIS provider. We work with NDIA-managed, plan-managed, and self-managed participants.
Many participants use NDIS funding toward mobility equipment, assistive technology, and home or vehicle modifications, subject to their plan and funding category. Suitability and funding depend on individual circumstances and any assessments required for your plan.
Yes. For assistive technology and for home or vehicle modifications, we regularly work from an occupational therapistтАЩs assessment or scope of work. We can provide itemised quotes and supporting documentation to assist with plan approval.
Contact our team with your requirements, and an OT scope of work if you have one. We can discuss available options, arrange or coordinate an assessment where needed, and provide a written quote. Contact our team to begin.
Assistive technology (AT) refers to equipment or devices that help a person do something they otherwise could not, or do it more safely or easily. This includes mobility aids, wheelchairs, scooters, and many home and vehicle modifications. The level of evidence and assessment required depends on the cost and complexity of the item.
Yes. We provide itemised written quotes suitable for submission with NDIS plans, including the documentation commonly required for assistive technology and home or vehicle modification requests.
Product selection depends on individual requirements, environment, and intended use. Detailed specifications are provided on each product page to assist with comparison. For complex needs, we recommend an assessment with a qualified clinician or occupational therapist.
An electric (powered) wheelchair is controlled by a joystick and is designed for users who need full-time mobility support and manoeuvrability in tight spaces. A mobility scooter is steered with handlebars (tiller) and suits users who can sit upright, transfer independently, and travel longer distances outdoors. The right choice depends on strength, balance, environment, and how far you need to travel.
Portable and folding scooters are lighter and designed to be dismantled or folded for transport in a car, making them ideal for occasional outings. Heavy-duty scooters offer greater range, higher weight capacity, and better performance on uneven ground, but are larger and less portable. Consider where and how often you will use it, and whether it needs to fit in a vehicle.
Weight capacity varies by model. Standard models, bariatric (heavy-duty) models, and paediatric models each have different rated capacities, which are listed in the specifications on each product page. If you are unsure, contact us with the userтАЩs weight and intended use and we can recommend suitable options.
Most products are delivered partially assembled and are designed for straightforward setup. Instruction manuals are available below to guide you through installation and safe use.
Many mobility scooters and wheelchairs are designed with portability in mind, featuring compact designs and transport-friendly components. For air travel, please confirm battery and transport requirements with your airline in advance, as lithium battery allowances differ between carriers.
Lithium batteries require correct handling, charging, and storage. Please review our Lithium Battery Safety information and the accompanying guidance document before use or transport.
Battery range per charge and overall battery lifespan vary with the model, terrain, user weight, and how the battery is maintained. Expected range per charge is listed on each product page. Batteries are consumable items and are generally not covered by product warranty.
We design and install home modifications (such as access ramps, grab rails, and bathroom modifications) and vehicle modifications (such as wheelchair-accessible conversions, lifts, and adaptive driving solutions). Work is carried out by our in-house engineering and installation teams.
For most funded modifications, the process begins with an occupational therapistтАЩs assessment and scope of work. We then provide an itemised written quote based on that scope. Once the quote is approved and payment arrangements are confirmed, we complete a site measure, carry out the installation, and finish with a sign-off on completion.
For NDIS-funded home and vehicle modifications, an OT assessment and scope of work are generally required. If you do not yet have one, contact us and we can discuss the steps involved.
Minor home modifications are lower-cost, lower-risk changes such as grab rails, handrails, and simple ramps. Major (complex) home modifications involve structural change, such as bathroom reconfigurations, widening doorways, or significant access works, and require more detailed assessment, documentation, and sign-off. We carry out both.
A wheelchair accessible vehicle is a vehicle that has been modified so a person can travel while seated in their wheelchair, or transfer more easily, typically using a lowered floor, ramp, or lift and a restraint system. We design and build WAV conversions and can advise on the most suitable approach for your vehicle and needs.
Timeframes depend on the scope and complexity of the work, product availability, and site requirements. We provide an estimated timeframe with your quote.
Yes, delivery is available across Australia. Delivery options and timeframes may vary depending on the product and location.
Yes, free delivery is available on selected online orders. Availability may vary depending on the product and location.
Delivery times vary depending on the product and location. Estimated delivery timeframes are provided at the time of purchase.
We are based in Sydney, New South Wales, with a showroom at Smithfield and a factory at Wetherill Park. We supply customers across Australia and welcome visitors to our showroom.
Yes. Local pickup is available from both our Smithfield and Wetherill Park locations. Please contact us to confirm your order is ready before travelling.
Yes. You are welcome to visit our Sydney showroom to view and try products. We recommend contacting us beforehand so we can ensure the items you are interested in are available to view.
If you change your mind, eligible products may be returned within 14 days of delivery provided they are unused, in original condition, and in their original packaging. Change-of-mind returns are subject to a 20% restocking fee, and the cost of return shipping is the customerтАЩs responsibility. Please refer to our full return policy for details.
For health and hygiene reasons, certain personal-use items (such as commodes, toilet aids, cushions, and similar products) cannot be returned once opened or used, unless faulty. Custom-made, made-to-order, and installed items (including completed modifications) are also generally non-returnable.
Your rights under the Australian Consumer Law apply in addition to any voluntary return policy and cannot be excluded. If a product has a fault, contact us so we can assess it and determine the appropriate remedy, which may include repair, replacement, or refund depending on the circumstances.
Most products carry a 12-month warranty, excluding wear-and-tear and consumable items (such as tyres, batteries, and cushions). Specific warranty details are outlined on individual product pages or in the product documentation. These warranties are in addition to your rights under the Australian Consumer Law.
Yes. We service and repair a range of mobility equipment and vehicle modifications, including wheelchair lifts and platform systems. Contact us to discuss your equipment and arrange an assessment.
This is assessed on a case-by-case basis, depending on the equipment type and parts availability. Please contact us with the make and model so we can advise.
Regular servicing helps keep equipment safe and reliable. The recommended interval depends on the equipment type and how often it is used; many powered devices benefit from an annual service. Refer to your product documentation, or contact us for guidance on your specific equipment.
For warranty repairs, contact us with your proof of purchase and a description of the issue. For out-of-warranty repairs, we can provide a quote before any work proceeds. Turnaround times depend on the fault and parts availability.
We accept a range of payment methods. For eligible customers, our hire-to-buy program is the most flexible finance option, allowing you to hire equipment with the option to purchase. Interest-free arrangements may also be available for eligible customers.
Hire-to-buy lets you hire equipment for an agreed period with the option to put that toward purchasing it. It is a flexible way to access the equipment you need now while spreading the cost, and to make sure a product suits you before committing to buy. Contact us to discuss eligibility and terms.
Yes. We offer short-term, long-term, and hire-to-buy options on selected equipment, including wheelchairs, mobility scooters, and hospital beds. Hire is useful for temporary needs, recovery periods, or trialling a product before purchase.
For standard products, pricing is shown on each product page. For custom work, modifications, or NDIS-funded items, contact our team (with an OT scope of work if applicable) and we will prepare an itemised written quote.
Discover our range of
mobility scooters,
electric wheelchairs, and
portable & folding mobility solutions,
designed to support independence, comfort, and everyday mobility. Product specifications and details are available on each product page.
Contact our team for general enquiries
By this section you can access instruction manuals, MSDS reports, and compliance certifications for our products. These resources are provided to support safe operation, product understanding, and regulatory compliance.
We're here to help you find the right solutions for your needs
Send us your enquiry and our team will contact you with product details, pricing and availability.
